Now-a-days many online business and service providers are using chatbots to attend to their customer enquiries and support 24X7 without the need to set up a personnel customer service. The goal of these customer support chatbots is to quickly provide answers and address customer complaints, or simply track the status of an order.
Chatbots, in healthcare, aims to make medical diagnoses faster, easier, and more transparent for both patients and physicians. It powered by a sophisticated machine learning system that offers increasingly accurate responses to user questions based on behaviors that it learns by interacting with human beings. In addition to the ever-growing range of medical questions fielded, the bot also draws upon vast volumes of medical research and peer-reviewed scientific papers to expand upon its already considerable wealth of medical expertise.